Questions and Answers
How is Bell's work received by other agencies and cities?
Bell's has letters of support from our local fire & government agencies, local businesses, local hospitals and neighboring agencies. Some examples:
- Mike McGuire, State Senator
- Healdsburg Fire Department - Jason Boaz, Fire Chief
- Windsor Chamber of Commerce - Lorene Romero, President & CEO
- Town of Windsor - Bruce Okrepkie, Mayer
- Geyserville Fire Protection District - Marshall Turbeville, Fire Chief
- St. Joseph Health - Regina Novello, RN, BSN, PhN, MSN
- Healdsburg District Hospital - Joseph P. Harrington, CEO
- Healdsburg Chamber of Commerce - Carla Howell, CEO
- California Ambulance Association - Ross Elliott, Executive Director
- Retired Doctor - David H. Anderson MD, FACP
Wait! I heard that Bell's area was grandfathered due to their long history?
Yes, the California Emergency Medical Services Authority recognized the current Bell's service area as being continuously serviced since 1956 and qualifies under Section 1797.224 as a grandfathering zone. Read the letter dated August 17th, 2007.
Would merging the service area lower ambulance rates? They often seem high.
Ambulance rates are determined by government & insurance. Rates may seem high, but collection rates specific to the industry are generally around 50%. No one is refused care via the 911 system, regardless of their ability to pay, and Bell's accommodates patients/families in our district who require care even if it's not an emergency. Additionally, we provide discounted rates for community events.
As the manager of Bell's I have had the honor to work for this family for many years. I have worked and consulted for Fire Agencies and many ambulance companies. It is rare to find any company so dedicated their mission. We have the best paramedics and EMT's I have ever had privilege to work with, they work at Bell's because of the dedication of the Bell's family to helping this community.